{"id":194955,"date":"2026-06-18T22:27:47","date_gmt":"2026-06-18T15:27:47","guid":{"rendered":"https:\/\/ilikethishop.com\/?page_id=194955"},"modified":"2026-06-25T08:58:44","modified_gmt":"2026-06-25T01:58:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/ilikethishop.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"194955\" class=\"elementor elementor-194955\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0174acd e-con e-atomic-element e-flexbox-base e-29fd54b \" data-id=\"0174acd\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0174acd\">\n    \t\t<div class=\"elementor-element elementor-element-a6d5ebb elementor-widget elementor-widget-html\" data-id=\"a6d5ebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"id\">\n<head>\n  <meta charset=\"UTF-8\">\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n  <title>FAQ \u2014 iLTs<\/title>\n  <style>\n    :root {\n      --brown:  #A3693A;\n      --yellow: #FCCB2D;\n      --pink:   #E890BF;\n      --blue:   #00AFEC;\n      --green:  #84C14D;\n      --cream:  #F5EFE8;\n      --black:  #1A1A1A;\n      --brown-light: #EEE0D0;\n      --brown-soft:  #C8966A;\n    }\n\n    * { box-sizing: border-box; margin: 0; padding: 0; }\n\n    body {\n      background: #fff;\n      font-family: 'Helvetica Neue', Arial, sans-serif;\n      color: var(--black);\n      -webkit-font-smoothing: antialiased;\n    }\n\n    \/* \u2500\u2500 Hero \u2500\u2500 *\/\n    .faq-hero {\n      background: var(--cream);\n      padding: 64px 40px 48px;\n      text-align: center;\n    }\n    .faq-hero .eyebrow {\n      font-size: 11px;\n      font-weight: 700;\n      letter-spacing: 3px;\n      text-transform: uppercase;\n      color: var(--brown);\n      margin-bottom: 12px;\n    }\n    .faq-hero h1 {\n      font-size: clamp(32px, 5vw, 52px);\n      font-weight: 800;\n      color: var(--black);\n      line-height: 1.15;\n      margin-bottom: 16px;\n    }\n    .faq-hero h1 span {\n      color: var(--brown);\n    }\n    .faq-hero p {\n      font-size: 16px;\n      color: #666;\n      max-width: 480px;\n      margin: 0 auto;\n      line-height: 1.6;\n    }\n\n    \/* \u2500\u2500 Color bar \u2500\u2500 *\/\n    .color-bar {\n      display: flex;\n      height: 4px;\n    }\n    .color-bar div { flex: 1; }\n    .cb-brown  { background: var(--brown);  }\n    .cb-yellow { background: var(--yellow); }\n    .cb-pink   { background: var(--pink);   }\n    .cb-blue   { background: var(--blue);   }\n    .cb-green  { background: var(--green);  }\n\n    \/* \u2500\u2500 Layout \u2500\u2500 *\/\n    .faq-wrapper {\n      max-width: 800px;\n      margin: 0 auto;\n      padding: 24px 24px 80px;\n    }\n\n    \/* \u2500\u2500 Section \u2500\u2500 *\/\n    .faq-section {\n      margin-bottom: 12px;\n      border: 1.5px solid #EADDD0;\n      border-radius: 12px;\n      overflow: hidden;\n      transition: box-shadow 0.2s;\n    }\n    .faq-section:hover {\n      box-shadow: 0 4px 20px rgba(163,105,58,0.08);\n    }\n\n    \/* \u2500\u2500 Accordion trigger \u2500\u2500 *\/\n    .faq-trigger {\n      width: 100%;\n      background: #fff;\n      border: none;\n      padding: 22px 28px;\n      display: flex;\n      align-items: center;\n      gap: 16px;\n      cursor: pointer;\n      text-align: left;\n      transition: background 0.15s;\n    }\n    .faq-trigger:hover { background: var(--cream); }\n    .faq-section.open .faq-trigger { background: var(--cream); }\n\n    .faq-icon {\n      width: 40px;\n      height: 40px;\n      border-radius: 10px;\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      font-size: 18px;\n      flex-shrink: 0;\n    }\n    .faq-trigger h2 {\n      flex: 1;\n      font-size: 15px;\n      font-weight: 700;\n      color: var(--black);\n      letter-spacing: 0.2px;\n    }\n    .faq-chevron {\n      width: 20px;\n      height: 20px;\n      color: var(--brown);\n      flex-shrink: 0;\n      transition: transform 0.25s cubic-bezier(0.4,0,0.2,1);\n    }\n    .faq-section.open .faq-chevron {\n      transform: rotate(180deg);\n    }\n\n    \/* \u2500\u2500 Accordion body \u2500\u2500 *\/\n    .faq-body {\n      max-height: 0;\n      overflow: hidden;\n      transition: max-height 0.35s cubic-bezier(0.4,0,0.2,1);\n    }\n    .faq-section.open .faq-body {\n      max-height: 1200px;\n    }\n    .faq-body-inner {\n      padding: 0 28px 28px;\n      border-top: 1.5px solid #EADDD0;\n    }\n\n    \/* \u2500\u2500 Content styles \u2500\u2500 *\/\n    .faq-body-inner p {\n      font-size: 14.5px;\n      line-height: 1.75;\n      color: #444;\n      margin-top: 16px;\n    }\n    .faq-body-inner p:first-child { margin-top: 16px; }\n\n    .faq-body-inner ul {\n      margin-top: 10px;\n      padding-left: 0;\n      list-style: none;\n    }\n    .faq-body-inner ul li {\n      font-size: 14.5px;\n      color: #444;\n      line-height: 1.7;\n      padding: 4px 0 4px 20px;\n      position: relative;\n    }\n    .faq-body-inner ul li::before {\n      content: '\u00b7';\n      position: absolute;\n      left: 6px;\n      color: var(--brown);\n      font-weight: 700;\n      font-size: 18px;\n      line-height: 1.4;\n    }\n\n    .highlight-box {\n      background: var(--cream);\n      border-left: 3px solid var(--brown);\n      border-radius: 0 8px 8px 0;\n      padding: 14px 16px;\n      margin-top: 16px;\n      font-size: 14px;\n      color: #555;\n      line-height: 1.65;\n    }\n\n    .badge-row {\n      display: flex;\n      flex-wrap: wrap;\n      gap: 8px;\n      margin-top: 14px;\n    }\n    .badge {\n      display: inline-flex;\n      align-items: center;\n      gap: 6px;\n      padding: 6px 14px;\n      border-radius: 999px;\n      font-size: 13px;\n      font-weight: 600;\n    }\n    .badge-brown  { background: #F0E4D7; color: var(--brown); }\n    .badge-blue   { background: #D6F1FC; color: #0083B3; }\n    .badge-pink   { background: #FDEAF5; color: #C0608A; }\n    .badge-green  { background: #E6F5D9; color: #4D8C25; }\n    .badge-yellow { background: #FEF5D4; color: #A07E00; }\n\n    \/* \u2500\u2500 Payment method grid \u2500\u2500 *\/\n    .pay-grid {\n      display: grid;\n      grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));\n      gap: 10px;\n      margin-top: 16px;\n    }\n    .pay-card {\n      background: var(--cream);\n      border: 1.5px solid #EADDD0;\n      border-radius: 10px;\n      padding: 14px 16px;\n      display: flex;\n      align-items: flex-start;\n      gap: 10px;\n    }\n    .pay-card-icon { font-size: 20px; flex-shrink: 0; }\n    .pay-card-text { font-size: 13px; line-height: 1.5; color: #444; }\n    .pay-card-text strong { display: block; font-size: 13px; color: var(--black); margin-bottom: 2px; }\n\n    \/* \u2500\u2500 Courier cards \u2500\u2500 *\/\n    .courier-card {\n      border: 1.5px solid #EADDD0;\n      border-radius: 10px;\n      overflow: hidden;\n      margin-top: 16px;\n    }\n    .courier-header {\n      display: flex;\n      align-items: center;\n      gap: 12px;\n      padding: 14px 18px;\n      background: var(--cream);\n      border-bottom: 1.5px solid #EADDD0;\n    }\n    .courier-logo {\n      width: 36px;\n      height: 36px;\n      border-radius: 8px;\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      font-size: 16px;\n      font-weight: 800;\n      color: #fff;\n      flex-shrink: 0;\n      letter-spacing: -0.5px;\n    }\n    .courier-name { font-size: 14px; font-weight: 700; color: var(--black); }\n    .courier-sub  { font-size: 12px; color: #888; margin-top: 1px; }\n    .courier-body { padding: 14px 18px; }\n    .courier-body ul { margin-top: 0; }\n    .courier-contact {\n      font-size: 12.5px;\n      color: #666;\n      margin-top: 10px;\n      padding-top: 10px;\n      border-top: 1px solid #EADDD0;\n    }\n    .courier-contact a { color: var(--brown); font-weight: 600; text-decoration: none; }\n\n    @media (max-width: 480px) {\n      .pay-grid { grid-template-columns: 1fr 1fr; }\n    }\n\n    a.inline-link {\n      color: var(--brown);\n      font-weight: 600;\n      text-decoration: none;\n      border-bottom: 1px solid var(--brown-light);\n    }\n    a.inline-link:hover { border-bottom-color: var(--brown); }\n\n    \/* \u2500\u2500 CTA Bottom \u2500\u2500 *\/\n    .faq-cta {\n      margin-top: 56px;\n      background: var(--black);\n      border-radius: 16px;\n      padding: 40px 32px;\n      text-align: center;\n      color: #fff;\n    }\n    .faq-cta .cta-eyebrow {\n      font-size: 11px;\n      letter-spacing: 3px;\n      text-transform: uppercase;\n      color: var(--yellow);\n      font-weight: 700;\n      margin-bottom: 10px;\n    }\n    .faq-cta h3 {\n      font-size: 22px;\n      font-weight: 800;\n      margin-bottom: 10px;\n    }\n    .faq-cta p {\n      font-size: 14px;\n      color: #aaa;\n      margin-bottom: 24px;\n      line-height: 1.6;\n    }\n    .faq-cta a {\n      display: inline-block;\n      background: var(--brown);\n      color: #fff;\n      font-size: 14px;\n      font-weight: 700;\n      padding: 14px 32px;\n      border-radius: 999px;\n      text-decoration: none;\n      letter-spacing: 0.3px;\n      transition: background 0.15s;\n    }\n    .faq-cta a:hover { background: var(--brown-soft); }\n\n    \/* \u2500\u2500 Separator \u2500\u2500 *\/\n    .section-sep {\n      font-size: 11px;\n      letter-spacing: 2.5px;\n      text-transform: uppercase;\n      font-weight: 700;\n      color: var(--brown);\n      margin: 28px 0 12px;\n    }\n    .section-sep:first-child {\n      margin-top: 0;\n    }\n\n    @media (max-width: 600px) {\n      .faq-hero { padding: 48px 24px 36px; }\n      .faq-trigger { padding: 18px 20px; gap: 12px; }\n      .faq-body-inner { padding: 0 20px 24px; }\n    }\n  <\/style>\n<\/head>\n<body>\n\n<!-- Hero -->\n<section class=\"faq-hero\">\n  <p class=\"eyebrow\">Pusat Bantuan<\/p>\n  <h1>Ada yang bisa<br>kami bantu, <span>Bestie?<\/span><\/h1>\n  <p>Semua yang perlu kamu tahu soal belanja di iLTs \u2014 dari pesanan sampai pengiriman, kami jawab di sini.<\/p>\n<\/section>\n\n<!-- Color bar -->\n<div class=\"color-bar\">\n  <div class=\"cb-brown\"><\/div>\n  <div class=\"cb-yellow\"><\/div>\n  <div class=\"cb-pink\"><\/div>\n  <div class=\"cb-blue\"><\/div>\n  <div class=\"cb-green\"><\/div>\n<\/div>\n\n<!-- FAQ Accordion -->\n<div class=\"faq-wrapper\">\n\n  <p class=\"section-sep\">Layanan & Kontak<\/p>\n\n  <!-- 1. Customer Service \/ Minsyan -->\n  <div class=\"faq-section open\" id=\"s-minsyan\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-minsyan')\">\n      <div class=\"faq-icon\" style=\"background:#F0E4D7;\">\ud83d\udcac<\/div>\n      <h2>Ngobrol dengan Minsyan<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>Minsyan adalah asisten fashion iLTs yang siap menemanimu \u2014 mulai dari pilih outfit yang pas, cek status pesanan, sampai bantuan after-sales.<\/p>\n        <div class=\"highlight-box\">\n          \ud83d\udd50 Minsyan aktif setiap <strong>Senin \u2013 Sabtu, pukul 09.00 \u2013 17.00 WIB<\/strong>.<br>\n          Chat di luar jam tersebut? Tenang, pesanmu akan kami balas di hari kerja berikutnya.\n        <\/div>\n        <div class=\"badge-row\">\n          <span class=\"badge badge-brown\">\ud83d\udce6 Cek pesanan<\/span>\n          <span class=\"badge badge-pink\">\ud83d\udc57 Konsultasi outfit<\/span>\n          <span class=\"badge badge-blue\">\u21a9\ufe0f Proses retur<\/span>\n          <span class=\"badge badge-green\">\u2753 Pertanyaan umum<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 2. Jam Operasional -->\n  <div class=\"faq-section\" id=\"s-jam\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-jam')\">\n      <div class=\"faq-icon\" style=\"background:#D6F1FC;\">\ud83d\udd50<\/div>\n      <h2>Jam Operasional<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <div class=\"badge-row\">\n          <span class=\"badge badge-brown\">Senin \u2013 Jumat: 09.00 \u2013 17.00<\/span>\n          <span class=\"badge badge-blue\">Sabtu: 09.00 \u2013 14.00<\/span>\n        <\/div>\n        <p style=\"margin-top:18px;\"><strong>Cut-off pengiriman harian:<\/strong><\/p>\n        <ul>\n          <li>Pembayaran dikonfirmasi sebelum jam 15.00 \u2192 dikirim <strong>hari yang sama<\/strong><\/li>\n          <li>Pembayaran dikonfirmasi setelah jam 15.00 \u2192 dikirim <strong>H+1 (Senin \u2013 Jumat)<\/strong><\/li>\n          <li>Pesanan di hari Sabtu, Minggu, atau tanggal merah \u2192 dikirim di <strong>hari kerja berikutnya<\/strong><\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <p class=\"section-sep\">Pesanan<\/p>\n\n  <!-- 3. Cara Pesan -->\n  <div class=\"faq-section\" id=\"s-pesanan\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-pesanan')\">\n      <div class=\"faq-icon\" style=\"background:#FDEAF5;\">\ud83d\udecd\ufe0f<\/div>\n      <h2>Cara Memesan<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>Belanja di iLTs semudah memilih outfit favorit \u2014 tidak ada minimum pembelian, tidak ada batas maksimum.<\/p>\n        <p>Kamu bisa pesan lewat tiga cara:<\/p>\n        <ul>\n          <li><strong>Website<\/strong> \u2014 <a href=\"https:\/\/www.ilikethishop.com\" class=\"inline-link\">Wearyourday.com<\/a> atau <a href=\"https:\/\/www.ilts.store\" class=\"inline-link\">ilts.store<\/a><\/li>\n          <li><strong>Marketplace<\/strong> \u2014 Shopee, Tokopedia, dan TikTok<\/li>\n          <li><strong>Chat Minsyan<\/strong> \u2014 langsung tanya & pesan via chat<\/li>\n        <\/ul>\n        <div class=\"highlight-box\">\n          Bingung pilih ukuran atau warna? Minsyan siap bantu sebelum kamu checkout. \u2728\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 4. Pembayaran -->\n  <div class=\"faq-section\" id=\"s-bayar\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-bayar')\">\n      <div class=\"faq-icon\" style=\"background:#E6F5D9;\">\ud83d\udcb3<\/div>\n      <h2>Metode Pembayaran<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>iLTs menggunakan <strong><a href=\"https:\/\/ipaymu.com\" class=\"inline-link\">iPaymu<\/a><\/strong> sebagai payment gateway \u2014 sistem pembayaran yang aman, terenkripsi, dan mendukung banyak metode pilihan kamu.<\/p>\n\n        <div class=\"pay-grid\">\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\ud83c\udfe6<\/div>\n            <div class=\"pay-card-text\">\n              <strong>Virtual Account<\/strong>\n              Transfer ke nomor VA unik dari bank pilihanmu. Konfirmasi otomatis & instan.\n            <\/div>\n          <\/div>\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\ud83d\udcf1<\/div>\n            <div class=\"pay-card-text\">\n              <strong>QRIS<\/strong>\n              Scan QR sekali, bayar pakai e-wallet atau m-banking apapun. Cepat & tanpa biaya tambahan.\n            <\/div>\n          <\/div>\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\ud83c\udfea<\/div>\n            <div class=\"pay-card-text\">\n              <strong>Alfamart \/ Indomaret<\/strong>\n              Bayar tunai di minimarket terdekat. Tunjukkan kode bayar ke kasir, selesai!\n            <\/div>\n          <\/div>\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\ud83d\udd17<\/div>\n            <div class=\"pay-card-text\">\n              <strong>Direct Debit<\/strong>\n              Debit langsung dari rekening bank yang terhubung \u2014 tanpa pindah aplikasi.\n            <\/div>\n          <\/div>\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\ud83d\udcb3<\/div>\n            <div class=\"pay-card-text\">\n              <strong>Kartu Kredit<\/strong>\n              Visa, Mastercard, & kartu kredit lainnya. Bisa cicilan sesuai program bank.\n            <\/div>\n          <\/div>\n          <div class=\"pay-card\">\n            <div class=\"pay-card-icon\">\u2728<\/div>\n            <div class=\"pay-card-text\">\n              <strong>Metode Lainnya<\/strong>\n              E-wallet, paylater, dan pilihan lain yang terus bertambah via iPaymu.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"highlight-box\" style=\"margin-top:20px;\">\n          \u23f0 Setelah checkout, selesaikan pembayaran dalam <strong>8 jam<\/strong>. Lewat batas waktu, pesanan otomatis dibatalkan \u2014 tapi kamu bebas pesan lagi kapan saja.<br><br>\n          Sudah bayar tapi belum terkonfirmasi? Kirim bukti pembayaran ke Minsyan, ya. \ud83d\udc9b\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <p class=\"section-sep\">Pengiriman & Retur<\/p>\n\n  <!-- 5. Pengiriman -->\n  <div class=\"faq-section\" id=\"s-kirim\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-kirim')\">\n      <div class=\"faq-icon\" style=\"background:#D6F1FC;\">\ud83d\ude9a<\/div>\n      <h2>Pengiriman<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>Pesanan iLTs dikirim lewat dua kurir andalan kami. Pilih sesuai kebutuhan dan lokasimu saat checkout.<\/p>\n\n        <!-- JNE -->\n        <div class=\"courier-card\">\n          <div class=\"courier-header\">\n            <div class=\"courier-logo\" style=\"background:#E31E24;\">JNE<\/div>\n            <div>\n              <div class=\"courier-name\">JNE <\/div>\n              <div class=\"courier-sub\">Jangkauan luas ke seluruh Indonesia<\/div>\n            <\/div>\n          <\/div>\n          <div class=\"courier-body\">\n            <ul>\n              <li><strong>JNE REG<\/strong> \u2014 Reguler, estimasi 2\u20133 hari kerja<\/li>\n              <li><strong>JNE YES<\/strong> \u2014 Yakin Esok Sampai, estimasi 1 hari kerja<\/li>\n              <li><strong>JNE OKE<\/strong> \u2014 Ongkos Kirim Ekonomis, estimasi 5\u20137 hari kerja<\/li>\n            <\/ul>\n            <div class=\"courier-contact\">\n              \ud83d\udcde Call Center: <strong>021-2927 8888<\/strong> &nbsp;|&nbsp; 1500-365<br>\n              \ud83c\udf10 Lacak paket: <a href=\"https:\/\/jne.co.id\/id\/tracking\/trace\" target=\"_blank\">jne.co.id<\/a>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- J&T -->\n        <div class=\"courier-card\">\n          <div class=\"courier-header\">\n            <div class=\"courier-logo\" style=\"background:#E30613;\">J&T<\/div>\n            <div>\n              <div class=\"courier-name\">J&T Express<\/div>\n              <div class=\"courier-sub\">Pickup di rumah, 7 hari seminggu<\/div>\n            <\/div>\n          <\/div>\n          <div class=\"courier-body\">\n            <ul>\n              <li><strong>J&T Express<\/strong> \u2014 Layanan reguler, estimasi 2\u20134 hari kerja<\/li>\n              <li><strong>J&T Economy<\/strong> \u2014 Pengiriman hemat, estimasi 4\u20137 hari kerja<\/li>\n              <li>Pickup langsung ke alamat pengirim \u2014 tidak perlu antar ke counter<\/li>\n            <\/ul>\n            <div class=\"courier-contact\">\n              \ud83d\udcde Call Center: <strong>021-8063 7878<\/strong> &nbsp;|&nbsp; 1500-300<br>\n              \ud83c\udf10 Lacak paket: <a href=\"https:\/\/jet.co.id\/track\" target=\"_blank\">jet.co.id<\/a>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"highlight-box\" style=\"margin-top:16px;\">\n          Nomor resi tersedia dalam <strong>1\u00d724 jam<\/strong> setelah pesanan diproses. Ongkos kirim ditanggung pembeli, kecuali ada promo gratis ongkir yang sedang berlaku.<br><br>\n          Resi belum muncul setelah 24 jam? Ping Minsyan dan kami cek segera. \ud83d\udce6\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 6. Kebijakan Pengembalian -->\n  <div class=\"faq-section\" id=\"s-retur\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-retur')\">\n      <div class=\"faq-icon\" style=\"background:#FDEAF5;\">\u21a9\ufe0f<\/div>\n      <h2>Kebijakan Pengembalian<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>Kami ingin setiap produk iLTs terasa sempurna di tanganmu. Jika ada yang tidak sesuai, kami siap membantu.<\/p>\n        <p><strong>Pengembalian berlaku jika:<\/strong><\/p>\n        <ul>\n          <li>Warna produk berbeda dari yang dipesan<\/li>\n          <li>Ada cacat produksi (defect)<\/li>\n          <li>Ukuran tidak sesuai pesanan<\/li>\n        <\/ul>\n        <p><strong>Syarat pengembalian:<\/strong><\/p>\n        <ul>\n          <li>Produk dikembalikan dalam kondisi baru dan belum terpakai<\/li>\n          <li>Kemasan dan tag masih lengkap<\/li>\n        <\/ul>\n        <div class=\"highlight-box\">\n          Penggantian produk disesuaikan dengan stok tersedia. Jika stok sudah habis, kami akan bantu carikan solusi terbaik bersama kamu. \ud83d\udc9b\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <p class=\"section-sep\">Lainnya<\/p>\n\n  <!-- 7. Syarat & Ketentuan -->\n  <div class=\"faq-section\" id=\"s-sk\">\n    <button class=\"faq-trigger\" onclick=\"toggle('s-sk')\">\n      <div class=\"faq-icon\" style=\"background:#F0E4D7;\">\ud83d\udccb<\/div>\n      <h2>Syarat & Ketentuan<\/h2>\n      <svg class=\"faq-chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n    <\/button>\n    <div class=\"faq-body\">\n      <div class=\"faq-body-inner\">\n        <p>Semua aktivitas di <a href=\"https:\/\/www.ilikethishop.com\" class=\"inline-link\">ilikethishop.com<\/a> dan <a href=\"https:\/\/www.ilts.store\" class=\"inline-link\">ilts.store<\/a> dikelola sepenuhnya oleh iLTs dan tunduk pada syarat & ketentuan yang berlaku.<\/p>\n        <p>Dengan menggunakan website ini, kamu menyetujui semua ketentuan yang telah ditetapkan. Syarat & ketentuan dapat berubah sewaktu-waktu seiring perkembangan iLTs \u2014 kami akan selalu berusaha transparan dalam setiap pembaruan.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- CTA Bottom -->\n  <div class=\"faq-cta\">\n    <p class=\"cta-eyebrow\">Masih ada pertanyaan?<\/p>\n    <h3>Minsyan siap menemanimu \u2728<\/h3>\n    <p>Dari pilih outfit sampai tracking pesanan \u2014 chat sama Minsyan dan kami bantu selesaikan.<\/p>\n    <a href=\"https:\/\/api.whatsapp.com\/send?phone=6281297938839&text=Halo%20Minsyan%20Mohon%20informasi%20lebih%20lanjut...........%20Terima%20kasih.\">Chat dengan Minsyan \u2192<\/a>\n  <\/div>\n\n<\/div>\n\n<script>\n  function toggle(id) {\n    const section = document.getElementById(id);\n    const isOpen = section.classList.contains('open');\n    \/\/ Close all\n    document.querySelectorAll('.faq-section').forEach(s => s.classList.remove('open'));\n    \/\/ Open clicked if it was closed\n    if (!isOpen) section.classList.add('open');\n  }\n<\/script>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ \u2014 iLTs Pusat Bantuan Ada yang bisakami bantu, Bestie? Semua yang perlu kamu tahu soal belanja di iLTs \u2014 dari pesanan sampai pengiriman, kami jawab di sini. Layanan &#038; Kontak \ud83d\udcac Ngobrol dengan Minsyan Minsyan adalah asisten fashion iLTs yang siap menemanimu \u2014 mulai dari pilih outfit yang pas, cek status pesanan, sampai bantuan &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-194955","page","type-page","status-publish","entry"],"jetpack-related-posts":[{"id":192503,"url":"https:\/\/ilikethishop.com\/","url_meta":{"origin":194955,"position":0},"title":"Homepage","author":"rafialhaq","date":"Juni 5, 2026","format":false,"excerpt":"Koleksi Terbaru Whatever your story looks like\u2026 Ada satu piece yang akan terasa seperti kamu Belanja Sekarang * super sale day * diskon 25% * super sale day * diskon 25% * super sale day * diskon 25% * super sale day * diskon 25% * super sale day *\u2026","rel":"","context":"Postingan serupa","block_context":{"text":"Postingan serupa","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/ilikethishop.com\/wp-content\/uploads\/2026\/06\/IMG_5104-scaled.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/pages\/194955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/comments?post=194955"}],"version-history":[{"count":5,"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/pages\/194955\/revisions"}],"predecessor-version":[{"id":195946,"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/pages\/194955\/revisions\/195946"}],"wp:attachment":[{"href":"https:\/\/ilikethishop.com\/index.php\/wp-json\/wp\/v2\/media?parent=194955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}